Privacy Policy

 

At Working Sail Ltd we are committed to protecting and respecting your privacy.

This policy explains when and why we ask for your personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We only use the information we collect carefully, and lawfully in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR)

Working Sail is both your data controller and processor with regards to your personal information.

 

Who are we?

 

Working Sail Ltd is a Limited UK company (Reg no. 4411592)

The company was established in 1994 as a boat building company, with Sail charter holidays started in 2013.

The registered address is Working Sail Ltd, c/o Paul & Maundrell, 13 Church St, Helston, TR13 8TD.

You can contact us via email at info@workingsail.co.uk or by post to Working Sail Ltd, 28 St Thomas St, Penryn, TR10 8JN

Or by telephone +44 (0) 7790638084

 

What information do we collect from you?

 

We collect personal identifiable information (name and email address) from you for marketing purposes.

For your booking

* Personal contact information to communicate with you about your trip by email, phone or by post

* Date of Birth – to ensure the trip you have booked is appropriate

* Dietary requirements- to help Agnes’s cook provide for your needs

* Emergency contact details- to get in touch with someone ashore in case of an emergency during your voyage

* Any pertinent medical information- in case you need medical attention during your trip

We do not collect personal information from children under the age of 18 unless it has been provided by their parent or legal guardian for the purposes of joining one of our trips.

If you are completing a booking form on behalf of another person you will need to confirm that they consent to the sharing of their personal data and that you have informed them of our identity and the purposes for which their data will be processed.

 

For Payments

 

Working Sail does not hold any credit card information.

We use PayPal to take card payments, and if you pay over the phone your details are entered directly into the card processor and are not stored by Working Sail or Paypal.

 

How we collect your personal information

 

You can provide us with the relevant personal and sensitive information using our email booking form or over the telephone.

 

Why we need it

To assess your suitability for the voyage you are booking.

The skipper is responsible for your safety during your trip so accurate information is essential.

We do not collect any personal information which we do not need and is only relevant for the voyage you are booking.

 

How we use this information

 

Personal and Sensitive Information

* The personal information we collect will be processed in our Cornwall office by our

* Working Sail will use the personal information to assess your suitability for the voyage you have booked

* The skipper of the voyage you have booked will safely and securely store the information you have provided.

Marketing communication –

You will receive marketing communication from us if you have purchased and completed a voyage with us and not opted out of receiving that marketing, or asked for marketing communication either by telephone or email.

 

Name & Email address –

 

Your email address will never be passed on to any third party

 

How long we keep it

 

We ensure that your personal and sensitive information is kept secure only for as long as is necessary for the purpose for which it is used.

If you need to change details supplied please email us at info@workingsail.co.uk

We will retain your information as long as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Your rights

 

You are always entitled to ask for a copy of any information we hold about you. If you wish to have a copy please email us at info@workingsail.co.uk

You can always opt out of receiving emails or request deletion of your information from our system at any time emailing us at info@workingsail.co.uk

We cannot guarantee the security of any third-party website which we link on our own site, it is your responsibility to check their own privacy policies and cookie policy.

 

Security

 

We will notify you if there was a breach of your personal information

21st May 2018

Our privacy policy has been developed to strictly conform to the General Data Protection Regulations, these regulations have not yet been completely explained by the Government and we have interpreted them to the best of our abilities.

From time to time we may change this policy. It is your responsibility to check this page occasionally to ensure that you are happy with any changes. We will contact you with any materially significant alteration.

Any questions regarding this policy and our privacy practices should be sent by email to

info@workingsail.co.uk

or by writing to

Working Sail Ltd, 28 St Thomas St, Penryn, Cornwall, TR10 8JN

 Get In touch

Info@working sail.co.uk

(Jo) +44 (0)7790 638 084

 

28 St Thomas Street 

Penryn

TR10 8JN